Before you book
You should be aware that there is a 14-day cooling off period, starting from when the completed application form is received or from when your deposit is received, which ever is sooner.
If you choose not to proceed with the course during that 14-day period, 90% of any fee paid will be refunded if one was paid. Once outside of this 14-day period, the full balance of the course will be due in line with the payment plan that has been agreed.
You are responsible for meeting your obligations in relation to your payment plan monthly, even if you have
a) Left the course or
b) deferred to a later course
c) been removed from the course
After you book
Cancellation deadlines for receiving refunds are measured from either when:
a) the deposit is paid or
b) the completed application form is returned, whichever is sooner.
If you want to know what your refund will be, please contact the person that enrolled you on to the course. If you are within the initial 14-day period, please complete the cancellation form so that a refund can be arranged.
How to cancel
To cancel your course, you must complete the cancellation form, and return it to firstname.lastname@example.org